Gaya APA
Barnes, James G.. (2003).
Secrets of Customer Relationship Management (Rahasia Manajemen Hubungan Pelanggan) (-).
Yogyakarta:
Andi.
Gaya Chicago
Barnes, James G..
Secrets of Customer Relationship Management (Rahasia Manajemen Hubungan Pelanggan).
-
Yogyakarta:
Andi,
2003.
Text.
Gaya MLA
Barnes, James G..
Secrets of Customer Relationship Management (Rahasia Manajemen Hubungan Pelanggan).
-
Yogyakarta:
Andi,
2003.
Text.
Gaya Turabian
Barnes, James G..
Secrets of Customer Relationship Management (Rahasia Manajemen Hubungan Pelanggan).
-
Yogyakarta:
Andi,
2003.
Print.